Terms and Conditions

Version: 1.4

Effective Date: July 8, 2025

1. Acceptance of Terms

By accessing or using the Pixat app (also referred to as “Pixat” or “Pixat app”), you agree to comply with and be bound by these Terms & Conditions. If you do not agree to these Terms, you may not use the service.

2. Age Restrictions

Pixat is intended for users aged 13 and above. By using the app, you confirm that you meet this minimum age requirement.

3. Free Participation

Participation in Pixat competitions is completely free.

No payment is required to enter any competition.

4. Competition Responsibilities and Awarding

  • Competition creators are solely responsible for defining rules, providing prizes, and managing the competition process.
  • Pixat is not responsible for the execution, fairness, or prize fulfillment of any competition.
  • If a participant wins, they must provide correct banking information (STC Bank IBAN) to receive their prize.
  • Awards will be issued within 3 working days (Sunday to Thursday) after verification.

5. Voting Mechanism

Pixat aims to ensure fairness and credibility in its voting system:

  • Weighted Voting System:
    Competition Owner > Registered Users > Guest Users
  • Adaptive Voting:
    Good voting behavior may increase vote weight through Pixat’s internal algorithms.
  • Tie-Breaking:
    If voting results are equal:
    • The competition owner’s vote will decide.
    • If still tied, the earlier submitted photo wins.
  • Finality:
    Voting results are final and cannot be appealed.
  • Manipulation:
    Any attempt to manipulate votes (e.g. bots, fake accounts) may result in disqualification.

6. AI and Content Authenticity

  • Submitting AI-generated images that do not follow the competition rules is considered cheating.
  • Such behavior may result in account suspension.
  • Pixat reserves the right to verify any suspicious submission.
    • If the user fails to respond within 48 hours or refuses verification, the photo may be removed.

7. Intellectual Property & Usage

  • Users retain ownership of their submitted photos.
  • By uploading, you grant Pixat a perpetual, royalty-free, global license to use the content for:
    • Promotional material
    • Editorial features
    • Marketing content
    • App communication
  • Pixat is not liable for any misuse or unauthorized use by other users.

8. Data & Liability

  • Pixat is not responsible for:
    • Data leakage
    • Theft or unauthorized use of submitted content
  • Users are responsible for securing their accounts and content.

9. Award Delays

Pixat is not liable for delays caused by:

  • Incomplete or inaccurate bank info
  • Bank holidays or financial institution delays
  • System errors outside Pixat’s control

10. Refund Policy

Pixat holds no financial liability beyond refunding any collected competition fee (if applicable) only if the account is terminated before the competition closes.

11. Apple and Google Platforms Disclaimer

Pixat is not liable for delays caused by:

  • Apple Inc. and Google LLC are not a sponsor, nor involved in any Pixat competition, voting process, or award distribution.
  • Use of the Apple and Google platforms does not imply endorsement.

12. Fraud Prevention & Misconduct

12.1 Associated User Fraud

Pixat reserves the right to block, disqualify, or suspend users linked to suspicious behavior, including but not limited to:

  • Using the same device across multiple accounts
  • Consistent mutual voting between users
  • Sharing the same bank account (exceptions may apply)

Pixat may invalidate a winner if any user connected to the winning entry is later found to be involved in fraudulent activity—even if discovered after prize payout.

12.2 Non-Responsive Winner

If a winner does not provide banking information within 30 days, the prize will be considered forfeited.

Pixat is not liable for any claims afterward.

12.3 Public Use of Submissions

By participating, you allow Pixat to:

  • Use your submitted photo in all Pixat social media platforms, promotional campaigns, and marketing materials
  • Mention your name and/or username or linked accounts (e.g. Instagram, TikTok) if included in your profile or submission

12.4 Self-Promotion & User Mentioning Prohibited

Participants may not:

  • Hint at or mention their username in the photo or caption
  • Request support, help, or votes in any form within the submission content

Violation of this rule may result in account suspension.

12.5 Violation After Award Issuance

If a winning photo is later found to violate the rules:

  • Pixat is not obligated to award the prize to the next-ranking participant.

12.6 Refund of Disqualified Prizes

If a user wins in violation of these Terms:

  • Pixat may request the full prize be returned
  • If not returned, the user is liable for all recovery costs, including a fixed administrative fee of 1,500 SAR

13. Contact

If you have questions or concerns:

14. Revisions

These Terms may be updated from time to time. Continued use of Pixat confirms your acceptance of the most recent version.